Privacy Policy

1. Who We Are

This Privacy Policy applies to Organmove, operating at 26 Hansen Road, Frankton, Queenstown 9300, New Zealand. We can be reached by phone at +64 274 426 161 or by email at online@organmove.world. We are the data controller responsible for your personal data collected through this website at organmove.ddd.

2. What Data We Collect

We collect the following categories of personal data:

• Contact information: Your name and email address, submitted voluntarily through our contact form.
• Message content: Any information you choose to include in your enquiry message.
• Usage data: Technical information about how you interact with this website, including your IP address, browser type, operating system, pages visited, and time spent on pages. This data is collected automatically through cookies and server logs, subject to your consent preferences.
• Cookie preferences: Your consent choices are stored in your browser's local storage.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, biometric data, or data concerning a person's wellbeing condition.

3. How We Use Your Data

We use your personal information for the following purposes:

• Responding to enquiries: To read and respond to messages you send through our contact form.
• Website improvements: To understand how visitors use our website so we can improve it. Where applicable, this is done in line with your cookie preferences.
• Legal compliance: To comply with applicable laws and regulatory requirements.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

4. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy:

• Contact form submissions are retained for up to 24 months from the date of receipt, unless a longer retention period is required by law or an ongoing relationship exists.
• Website analytics data is retained for up to 14 months in aggregated or anonymised form.
• Server access logs are retained for up to 12 months for security and operational purposes.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: Third-party companies that assist us in operating our website (such as hosting or technical support). These providers are required by contract to keep your information secure and use it only for the services they provide to us.
• Legal authorities: Where required by law, court order, or a relevant government request.

We may also use overseas service providers (for example, where our hosting or technical services are provided from another country). If we disclose personal information outside New Zealand, we take reasonable steps to protect that information.

6. Your Rights Under New Zealand Privacy Law

Depending on where you are located, you may have rights under applicable privacy law. In New Zealand, the main rights are set out in the Privacy Act 2020, including:

• Right of access: Request access to the personal information we hold about you.
• Right of correction: Request correction of personal information that is inaccurate or misleading.
• Right to complain: If you have concerns about how we handle your personal information, you can make a complaint to the Office of the Privacy Commissioner (privacy.org.nz).

To exercise these rights, please contact us using the details in Section 1. We will respond within 30 days (or sooner where practical).

7. Cookies

This website uses cookies and similar technologies. Please refer to our Cookie Policy for full details on which cookies are used, their purpose, and how to manage your preferences.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is completely secure; however, we take commercially reasonable steps to protect your information.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Organmove
26 Hansen Road, Frankton, Queenstown 9300, New Zealand
Phone: +64 274 426 161
Email: online@organmove.world